Our Values

Reviews you can trust

When you see reviews from patients, you can trust them to be true; never fake, paid for, or not based on experience. We work hard to ensure the legitimacy of all ratings and reviews on our site. Read on to learn more.

Docwyze trusted reviews

Patient reviews are an essential part of your healthcare journey, and we take them seriously. Docwyze highlights trusted, verified patient feedback to help you make informed decisions with confidence.

Wondering what makes Docwyze reviews different, and how you can write meaningful reviews that other patients rely on? Discover answers to frequently asked questions below.

Frequently asked questions

We believe that honest, transparent feedback is the foundation of a great healthcare experience. Our goal is to provide a platform where you can find fair and trustworthy information to help you choose the right provider.

Unlike many platforms where anyone can leave a comment, Docwyze reviews come exclusively from verified patients. Two key factors set us apart:

  • Verified Appointments: Every review is written by a patient who actually booked and attended an appointment with that provider. You won’t find fake reviews from people who haven't stepped foot in the office.
  • Representative Feedback: We invite every patient to share their thoughts after an appointment. This helps us capture a full spectrum of experiences—not just the extreme highs and lows—giving you a more balanced view.

After your visit, we’ll send you an email with a direct link to share your feedback. Alternatively, you can sign into your Docwyze account and click on the Review button from an appointment that's complete. You have up to a month after your appointment to submit your thoughts.

Not at all. To be a reliable resource, we share the good, the bad, and everything in between. We also strictly prohibit providers from influencing reviews or penalizing patients for honest feedback. If you are ever pressured to change a review, please let us know immediately.

Yes. Our dedicated team reviews every submission to ensure it complies with our Community Standards. We aim to publish all reviews that meet our guidelines, but we will decline those that contain:

  • Profanity: Anything vulgar or offensive.
  • Personal Info: Your privacy is a priority; we won’t post full names, phone numbers, or email addresses.
  • Billing Specifics: While you can mention general value or incidental fees (like parking in the area), we avoid billing-specific pricing as it varies and may become inaccurate.
  • Clinical Accuracy: We want to hear about your experience and how you were treated, but we don't publish claims regarding the accuracy of a medical diagnosis or treatment.
  • Promotions: We keep things relevant to the patient experience and don't allow ads or external links.

Because of our rigorous screening policy, it may take a few days to appear. Additionally, some providers may choose not to display reviews on their profiles. Regardless, we read every single one to help improve the Docwyze experience.

Your feedback helps millions of other patients! Here’s how to make it most effective: Be Specific: Instead of just saying it was "great," explain why. Did the doctor listen well? Was the wait time short?

  • Keep it relevant: Focus on what you’d want to know as a patient. Would you see this provider again?
  • Add helpful details: Mentioning things like cleanliness, parking availability, or attention to care can be helpful for others.
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